Shipping policy

Order Processing:

Due to lead times, all orders are typically processed 2-3 within business weeks. You will receive a confirmation email once your order has been placed, followed by a notification when your item has shipped.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. Delivery time may vary depending on your location and selected shipping method.

Lead Time on Select Products:

Please note that some of our products are made to order or require custom preparation. These items may have a lead time of up to 3 weeks before shipping. This will be clearly noted on the product page where applicable.

Domestic Shipping:

We currently ship within the United States. If you need international shipping, please contact us directly at support@solsticelighting.co

Tracking Your Order:

Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery status. You can also track your order through our built in tracking page listed in the header of our website.

Shipping Delays:

While we aim to meet all shipping timelines, delays due to weather, carrier issues, or high demand may occur. We appreciate your patience and understanding in these situations.

Contact Us:

If you have any questions about your order or need assistance, feel free to contact our support team at support@solsticelighting.co